pr789 takes the privacy of its players seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, and what rights you hold over your own information.
Privacy at a Glance
pr789 collects personal data proportionate to the services we provide. We do not harvest data for speculative future uses. Registration, identity verification, transaction processing, and support are the primary reasons data is collected.
All personal data transmitted to and stored by pr789 is protected using 256-bit TLS encryption in transit and AES encryption at rest. Access to personal data within pr789's systems is restricted to authorised personnel only, on a strict need-to-know basis.
pr789 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Information shared with third parties is limited to what is strictly necessary for the operation of services — such as payment processing and regulatory compliance.
Players have clear rights over their personal data: the right to access it, correct inaccuracies, request deletion where applicable, and opt out of certain processing activities. Requests can be submitted by contacting the pr789 support team.
pr789 operates under an international gaming license that mandates compliance with data protection obligations. Our data handling practices are reviewed as part of our ongoing regulatory obligations. KYC data is collected in accordance with anti-money laundering requirements.
If pr789 makes changes to this Privacy Policy that materially affect how your data is processed, we will notify registered account holders via the email address associated with their account before those changes take effect. Continued use constitutes acceptance.
This Privacy Policy ("Policy") describes how pr789 ("pr789", "we", "us", "our") collects, uses, stores, discloses, and protects personal data relating to individuals ("you", "Player", "User") who access or use the pr789 platform at pr789.app and any associated services.
pr789 is committed to handling your personal data responsibly, transparently, and in accordance with the data protection obligations that apply under our international gaming license. We understand that Pakistani players place significant trust in pr789 when they share personal and financial information with us, and we take that responsibility seriously.
By registering an account with pr789 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and contact our support team to close your account.
For the purposes of applicable data protection law, pr789 acts as the data controller in respect of personal data collected from players and site visitors through the pr789.app platform and its associated services.
As data controller, pr789 determines the purposes and means by which your personal data is processed. Where pr789 engages third-party service providers to process personal data on its behalf — such as payment processors or identity verification providers — those parties act as data processors under contractual arrangements that require them to handle your data only in accordance with pr789's documented instructions and applicable data protection standards.
For all data-related enquiries, requests, or complaints, please contact pr789 using the details provided in Section 14 of this Policy.
pr789 collects personal data across several categories, depending on the nature of your interaction with the platform. The table below summarises the categories of data collected and the primary context in which each is obtained.
| Data Category | Examples | Primary Context |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, photograph | KYC / account registration |
| Contact Data | Email address, mobile number, city of residence | Account registration, support |
| Financial Data | JazzCash / EasyPaisa account references, bank account details, transaction history | Deposits and withdrawals |
| Gaming Activity Data | Wager history, game sessions, bet amounts, win/loss records | Platform operation, responsible gaming |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security, fraud detection |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, quality assurance |
| Marketing Preferences | Promotional opt-in/opt-out status, preferred communication channel | Marketing communications |
pr789 does not collect special category data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless this is directly relevant to a responsible gaming assessment or is provided voluntarily by the Player in the context of a self-exclusion or support request.
pr789 collects personal data through the following channels and mechanisms:
pr789 processes your personal data on the following legal bases, as applicable to each processing activity:
pr789 uses personal data for clearly defined purposes. We do not process personal data in ways that are incompatible with the purposes for which it was originally collected. The principal uses are as follows:
pr789 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited and controlled circumstances:
In all cases where personal data is shared with a third party, pr789 takes reasonable steps to ensure that the recipient applies data protection standards consistent with this Policy.
pr789 uses cookies and similar tracking technologies on its platform to support essential site functionality and to better understand how players interact with the service. Cookies are small text files placed on your device when you visit a website.
The cookies used on pr789 fall into the following categories:
You may manage your cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies may impair core platform functionality, including account login. pr789 does not use third-party advertising networks or cross-site tracking cookies.
pr789 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, and in compliance with applicable legal and regulatory retention obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.
pr789 recognises and respects the privacy rights of its players. Depending on applicable law and the circumstances of your request, you may have the following rights in respect of your personal data:
Request a copy of the personal data pr789 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your pr789 account.
Request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention obligations.
Request that pr789 restricts processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
Request a structured, machine-readable copy of personal data you have provided to pr789, where processing is based on consent or contract.
Object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes, at any time.
To exercise any of the rights above, please contact pr789 at the email address provided in Section 14. pr789 will acknowledge your request within 48 hours and provide a substantive response within 30 days. We may need to verify your identity before processing your request. Requests that are manifestly unfounded or excessive may be declined or subject to a reasonable administrative fee.
pr789 implements a layered security architecture to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Technical and organisational measures in place include:
In the event of a personal data breach that poses a risk to your rights and freedoms, pr789 will notify affected players without undue delay and take all reasonable steps to mitigate the impact of the incident.
pr789 operates a strict minimum age policy. The platform is intended exclusively for adults aged 21 years or older. pr789 does not knowingly collect or process personal data from individuals under the age of 21.
Age verification is conducted at the point of registration and is repeated as part of the KYC process prior to the processing of a player's first withdrawal. Where pr789 becomes aware that a registered account holder is under the age of 21, the account will be closed immediately, all pending transactions will be cancelled, and any balance held in the account will be retained pending a compliance review.
If you are a parent or guardian and believe that a minor has registered an account with pr789, please contact our support team immediately using the contact details in Section 14. We will investigate and take appropriate action promptly.
pr789 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our licensing obligations. The date of the most recent revision will always be displayed at the top of this page and within the document header.
Where changes are material — meaning they substantially alter the way pr789 collects, uses, or shares your personal data — pr789 will notify all registered account holders via the email address associated with their account at least seven (7) days before the revised Policy takes effect.
Your continued use of the pr789 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should close your account and withdraw your balance before the changes take effect. Account closure requests can be submitted by contacting pr789 support.
For all privacy-related enquiries, data subject requests, or complaints regarding pr789's handling of your personal data, please contact our dedicated support team using the details below. Note that contact information is displayed as plain text only and is not a clickable link.
Data Protection & Privacy Enquiries:
[email protected]
pr789's support team is available 24 hours a day, seven days a week, in both English and Urdu. Privacy and data subject requests are handled by our compliance team and will receive a substantive response within 30 days of receipt. For urgent matters — such as suspected unauthorised access to your account — our support team aims to respond within four business hours.
If you are dissatisfied with pr789's response to a privacy complaint, you may have the right to escalate the matter to the data protection supervisory authority or independent dispute resolution body designated under pr789's international gaming license.
Play With Confidence
Now that you understand how pr789 handles your data, you can play knowing your personal information is in safe hands. Log in and explore Pakistan's most complete online casino and sports betting platform.
21+ only | Play responsibly | This Privacy Policy applies to all pr789 platform users